According to a Sydney Morning Herald (SMH) article, Australia ranks third most likely country to fall for a phishing scam behind USA and Italy. 18% of Australians say they have been tricked by a phishing scam.
Politeness in business is more akin to some wild animals angling for the next kill. A genuine attitude is read by others and a habit of good behaviour helps breed the culture needed for an organisation. A decade long study by Adrian Gostick and Chester Elton of 200,000 managers and employees actually tied the “thank you’s” to bigger profits.
A company culture of honesty is important in everyday activity, but also builds a “bank of trust” based on repeated good deeds that helps you get through crisis with clients and families.
Do a mirror test to see if you are managing yourself according to your ethics.