There is a very high cost in “run until it breaks”, both in lost data, staff productivity and large one-time costs. The loss of data could put you out of business. Many mid-size companies make similar mistakes by relying on one or two IT generalist.
How much should you spend on IT? You have computers, servers, internet, document management, voice mail and other types of IT spend, but how do you tell if you are paying too little or too much? Whether you are a large enterprise or a small business, the cost of IT is either a necessary evil or a necessary advantage. Regardless of whether your IT spend is strategic or not, we recommend an annual revuew of IT spend.
IT spend is strategic when you have a unique advantage in delivering solutions through software or better KPI information through IT integration. Regardless of whether your IT spend is strategic or not, we recommend all business owners or GM’s to review their IT spend.