Top Three Issues for NDIS/Health Sector

We see the key issues as field staff productivity, competition introduced by legislation and rising compliance/QA costs. One of the aims of Australia’s National Disability Insurance Scheme (NDIS) legislation is to introduce choice and push for a big dollop of competition to enable/ improve services and increase productivity. A critical aspect in making field staff productive is designing a simple and easy to use” mobile app” which makes the QA managers’ job easy in managing compliance as staff are more likely to use the system. If systems are not in-place to manage the multitude of new compliance and quality control areas, your costs will escalate.